Indoor air quality testing: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering indoor air quality testing

Indoor air testing is a diagnosis that customers pay for because they want an answer they can trust. Win by naming the pollutants you test, showing the instruments and giving a plain report.

What customers ask

  • Is my air safe?
  • Can you test for radon and mold in the same visit?
  • What does a reading of this level mean for my family?
  • How long does the test take, and when will I get results?
  • Can you tell me where the mold is coming from?
  • Will you recommend a fix or only test?

How to win the job

  • On the first call, ask what prompted the test, who lives in the home, any symptoms, and whether there was a flood, renovation or carbon monoxide alarm.
  • Bring a calibrated set of instruments for particles, humidity, carbon monoxide and radon, plus a moisture meter and a thermal camera for finding moisture.
  • Walk the mechanical areas first and check the combustion appliances, the venting and the exhaust fans before you set any monitor.
  • Name the lab and the sampling method for any sample you send, and list the turnaround time in the quote.
  • Write the report with each reading, the normal range the lab or instrument uses, and what the reading means in plain words.
  • Separate the testing from any remedy in the quote, so the customer can get a second opinion.

What to put on your profile

  • Sample reports with the readings redacted, showing the format customers receive.
  • The pollutants you test for, listed one by one.
  • The instruments you use, with a note on how each is checked.
  • Your testing service area and turnaround times.

Follow-up that helps the customer

  • Offer a follow-up test after a remedy is in place, so the customer can confirm the result.
  • Send a written reminder to test for radon again after a change to the foundation or the ventilation.
  • Share the report with the customer's permission so they can give it to their insurer or a buyer.

Licenses and permits

Indoor air quality testing is often done by independent testers or licensed contractors, and mold or asbestos remediation may require a separate license. Confirm your licensing and any lab or certification requirements with your state or local licensing agency before you take the work.

Questions

Does infinibell charge me for leads?

Joining is free. You pay only for leads you accept, and you can decline a lead for free. Your profile is reviewed before it goes live.

Who sees an air quality testing request?

Customers describe the job and pick the pros they want by name. Only the pros a customer picks see the request.

What does the Insured badge show?

The Insured badge appears when we have checked your current insurance.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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