Appliance moving: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering appliance moving

Appliance moving is judged on arriving with no dents, leaks or cracked components and on the appliance working when it is plugged back in. Winning it means securing each appliance correctly, handling water lines carefully and coordinating with licensed trades.

What customers ask

  • Will my fridge and washer be damaged
  • Do you disconnect the water and drain the lines
  • Can you set the appliance in place
  • Who connects the gas or electrical
  • Do you move built-in appliances
  • Are you insured for appliance damage

How to win the job

  • On the first call, ask for the appliance make, the size and the route, then confirm what you can disconnect and what needs a licensed trade
  • Secure the washer drum and fridge doors as the manufacturer advises, and tell the customer what you did
  • Quote the water disconnection and the setup as separate lines, so the customer can see each one
  • Name the licensed gas or electrical person you work with, and confirm the reconnection date in writing
  • Photograph each appliance before loading, and note any existing dents or scratches on the form
  • Confirm the appliance works after setup, and leave the customer with the reconnection checklist

What to put on your profile

  • Photos of appliances wrapped and secured for transport, with the client's permission
  • A list of appliance types you move, such as refrigerators, washers, dryers and ranges
  • Your equipment list, including hand trucks, straps, ramps and appliance dollies
  • Your insurance certificate and the names of the licensed trades you coordinate with

Follow-up that helps the customer

  • Offer a check call the day after delivery to confirm the appliance is running
  • Suggest a leveling visit after a few days if a washer or fridge is not sitting level
  • Share a short guide on what to check once an appliance is reconnected

Licenses and permits

Gas and electrical reconnection of appliances is commonly licensed work, and your crew should not perform those connections unless they hold the license. Check with your state or local licensing agency for the rules that apply, and keep your insurance certificate current.

Questions

Can I connect a dryer or gas range myself?

No. Refer those connections to a licensed person and make sure the customer knows who is doing them.

What if the appliance is damaged in the move?

Document the damage with photos at delivery, report it in writing and follow your claim process. Keep the pre-move photos as the reference point.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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