How do I set up automatic replies and saved replies?
For pros
Go to Settings, then Automatic replies. There are three automatic messages, each with its own switch and editable text.
Welcome message: sent the moment you accept a lead, or the moment it arrives if auto-accept is on, if you have not written yet. Check-in when it goes quiet: sent once if your last message has no reply after the number of days you pick (1, 2, 3, 5, 7 or 14). Review request: sent once when you mark a job done.
Saved replies are your own templates. Tap Add a saved reply, name it and write it. In a chat, pick it with Insert a saved reply.
You can use {first_name}, {business} and {service} and we fill them in. These are in-app messages only, never texts. Changes save as you type.
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