How to pause leads
For pros
Go to Settings, then Pause leads, and turn on Pause new leads. Use it while you are full or away.
It takes effect at once. While paused, you are left out when customers pick pros and you get no new requests. Leads you already have stay in your Leads tab, and you can keep messaging those customers.
Turn the switch off to start receiving leads again.
Billing has a shortcut to the same place. A pause is not the same as closing your account. To close it, see How to delete my account.
Related questions
- Why am I not getting leads?
- How to accept or decline a lead in the portal
- How do I accept or decline a lead?
- What do shared, exclusive and related leads mean?
- What can I see before and after I accept a lead?
- How do I update the status of a lead?
- How do I add a job total or a note to a lead?
- How do I message a customer?