Lactation consulting: a guide for pros
What customers ask, how to win the job, and what to put on your profile.
Offering lactation consulting
New parents are tired and worried. Be warm, specific and clear about when to see a doctor.
What customers ask
- Do you come to my home?
- Do you take insurance?
- Can you help with pumping?
- What if baby is not gaining?
- Do you offer video?
How to win the job
- Ask about baby's age and concerns on the first call.
- State credentials plainly.
- Explain what a visit includes.
- Say when you recommend the pediatrician.
- Put policies in writing.
- Offer follow-up options.
What to put on your profile
- Credentials
- Services: visits, pumping, prenatal
- Visit format
- Insurance accepted
- A note on scope
Follow-up that helps the customer
- Offer a follow-up call
- Share a feeding log
- Offer a return-to-work plan session
Licenses and permits
This work is not usually licensed, but check your state and local rules on business registration and on what you may say you offer. Do not diagnose or claim to treat conditions, and refer clients to licensed professionals for medical needs. If you also hold a health license, follow your board's scope.
Questions
What do I do about medical concerns?
Refer promptly to the baby's doctor.
Can I promise results?
No. Describe your help, not outcomes.
Pro reviewers
Pros who offer lactation consulting remotely can improve this guide, like Wikipedia. We check every edit before it goes live. Every approved edit is credited in the edit history and on the pro's profile.
Edit history
- Oct 29, 2026: Drafted by infinibell to our content guidelines.
More health and wellness guides for pros
Start here
About this guide
Get lactation consulting requests
Customers pick you by name. Signup is free, and you pay only for leads you accept.
Join as a pro