Event staffing: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering event staffing

You supply servers, bartenders, hosts and setup crews for events, working under a lead who keeps the team on time. Clients want staff who arrive ready, dressed as agreed and able to handle the service.

What customers ask

  • Are your bartenders trained and licensed for the event's location?
  • Who will lead the team on the day?
  • What do the staff wear, and do you provide the attire?
  • What happens if someone does not show up?
  • Do your staff carry food handler cards?

How to win the job

  • On the first call, ask for the event type, the guest count, the service style and the start and end times
  • Send a photo of your staff in the agreed attire and show a sample run of the service
  • Confirm the alcohol and food rules for the venue before you quote
  • Put in the quote the staff by role, the setup and breakdown hours, the attire and the lead
  • Send the lead to meet the client a week before the event to go over the timeline
  • Plan a backup staff member for each key role and name them in the confirmation
  • Confirm the card and training status of each staff member before the event

What to put on your profile

  • Post photos of staff at weddings, parties and corporate events, with permission
  • List the roles you supply, such as servers, bartenders, hosts and setup crews
  • Show the attire options and the training your staff have completed
  • Describe your lead structure and how you reach the team on the day
  • Add the venues where your staff have worked

Follow-up that helps the customer

  • Offer a thank you note and a staff summary for the host's records
  • Suggest a standing booking for recurring events, such as a yearly gala
  • Recommend a second lead for a large event with several rooms
  • Share a short list of service tips that suit the event's style

Licenses and permits

Serving alcohol commonly needs a license or permit, and bartenders and servers may need their own training or cards. Food service staff commonly need a food handler card from the local office that oversees food safety. Confirm each rule where you work, and keep your staff's cards on file.

Questions

Do I need a license to supply bartenders?

The rules depend on the place. Alcohol service commonly needs a license or permit, and the bartenders may need their own training. Check with the local office that oversees alcohol service before you take the booking.

Can my staff serve food at a venue with its own caterer?

Ask the venue and the caterer. Many venues set rules for who may handle food, and staff may need to work under the caterer's direction.

How do I handle a staff member who is late?

Use your no show plan. Notify the lead and the client at once, and send the backup staff member named in the confirmation.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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