Physical therapy: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering physical therapy

Patients want a licensed therapist who explains the plan. State your license and process plainly.

What customers ask

  • Do I need a referral?
  • Do you take insurance?
  • How many visits will I need?
  • Will it hurt?
  • Can you come to my home?

How to win the job

  • State your license and specialty on the first call.
  • Explain how referrals and insurance work.
  • Describe the evaluation visit.
  • Put visit policies in writing.
  • Offer a home exercise plan.
  • Explain how you track progress.

What to put on your profile

  • License type and state
  • Specialties
  • Insurance accepted
  • Visit types
  • What a first visit covers

Follow-up that helps the customer

  • Offer a home exercise review
  • Offer a return-to-activity check-in
  • Share written exercises

Licenses and permits

Physical therapy is a licensed profession. Hold the license your state requires, keep it current, and check rules on referrals, direct access and telehealth.

Questions

Can I diagnose?

Follow your state scope of practice.

What can I promise?

Describe your plan, not a cure.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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