Event security: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering event security

You provide security teams for events, managing crowds and access, checking tickets and bags and coordinating with venue staff and emergency services. Your value is a written plan, a briefed team and clear reports after each event.

What customers ask

  • How many guards do I need for my event?
  • Who is responsible if a problem happens at the gate?
  • Can your team check bags and tickets, and what are the rules?
  • Do you work with the venue and the police on the day?
  • What do you do if a guest refuses to leave?

How to win the job

  • On the first call, ask for the event date and hours, the venue, the expected attendance, the risks, the entry points and the venue's security requirements, then confirm them in writing.
  • Write the security plan with the staffing, posts, emergency routes and contacts, and send it to the client and venue before the event.
  • Brief the team in person before doors open, and send each guard the post sheet and the contact list.
  • Confirm each guard's license, training and insurance coverage in writing, and send the proof to the client.
  • Set the rules for bag checks and ticket checks with the client, and record their approval.
  • Send the client a post event report with the incident log, the crowd notes and any recommendations for the next event.

What to put on your profile

  • List the event types your teams have worked, such as concerts, festivals, weddings or corporate events.
  • Describe how you plan and brief for events, in plain steps.
  • Name the licenses and insurance your company holds, and the states where they apply.

Follow-up that helps the customer

  • Offer a debrief with the client and venue within a week of the event.
  • Suggest changes to the plan for the next event based on the incident log.
  • Recommend a site walk ahead of the next event at the same venue.

Licenses and permits

Event security is commonly licensed, and rules on licenses, training and registration are set by each state or local licensing agency. Have the company license, each guard's license and the required insurance current before the event, and check the rules for every location you work.

Questions

Do I need a license to run event security?

In many areas, guards who do security work need a license, and the company may need one too. Check with your state or local licensing agency.

How do I plan for a crowd surge?

Plan the entry flow, set up staging areas, put staff at the choke points and agree the response with the venue and emergency services in writing.

What should be in the post event report?

The incident log, the crowd count where known, the staffing record, any medical or police contacts and recommendations for the next event.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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