Companion care: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering companion care

Families want a good match and a safe presence. Show screening and how you match.

What customers ask

  • How do you match companions?
  • Can we meet first?
  • Do you drive?
  • Can you handle meals?
  • What if it does not click?

How to win the job

  • Offer a meet and greet on the first call.
  • Describe how you match personalities.
  • Put the task list in writing.
  • Explain screening.
  • State your insurance and driving policy.
  • Offer a trial visit.

What to put on your profile

  • Registration or license
  • Services
  • Screening
  • Coverage area
  • Matching approach

Follow-up that helps the customer

  • Offer a check-in with the family
  • Suggest community activities
  • Offer respite hours

Licenses and permits

Check your state and local rules on business licensing, background checks and whether your services count as regulated home care.

Questions

Can I do medical tasks?

No. Companion care does not include medical tasks, and you should refer clients who need them to a licensed provider.

How should I handle gifts?

Follow your policy and decline money or large gifts.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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