Your pro score and how to raise it
Six factors, 100 points. Quality outranks spend.
- Free to join, no contracts
- Customers pick you by name
- You set your lead limits
The six factors
Where the points come from
- Feedback, 30 points: your rating, weighted toward recent jobs. Neutral until you have 10 rated jobs.
- Response speed, 20 points: median minutes to first contact, last 90 days.
- Hire rate, 15 points: hires divided by leads received, last 90 days.
- Follow-through, 15 points: you report outcomes and accept what you are sent. Ghosting costs double.
- Experience, 10 points: verified jobs here plus years licensed.
- Spend, 10 points, capped: lead spend earns points but can never outrank quality.
Tiers
New (under 5 verified jobs), Standard (under 60), Pro (60 to 79), Elite (80 and up). Elite and Pro are shown first to the best customers and the biggest jobs. New pros with a clean record get a rotation slot so you are not shut out while you build a record.
The fastest levers
Do these first
- Respond in minutes. This is the one factor you control completely, starting today.
- Report every outcome within two days, including the ones you lost.
- Ask every finished customer for a review. Ten rated jobs unlocks the feedback points.
- Keep your services honest. Taking leads you do not really do drags hire rate down.
Questions
Can I buy my way to the top?
No. Spend is capped at 10 points. A pro who responds fast and gets hired beats a bigger spender every time.
Where do I see my score?
In your portal under Reports, once your application is approved.
About this guide
This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.
Edit history
- Oct 29, 2026: Drafted by infinibell to our content guidelines.
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