TV mounting: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering tv mounting

TV mounting is a weight and safety job where the customer trusts you to hang a valuable screen on their wall. Win it by checking the wall, the weight rating and the stud locations before you drill.

What customers ask

  • Is my wall strong enough?
  • Can you hide the cables?
  • How high should it be?
  • Will the TV fall?
  • Can you patch the holes?
  • Do you take away the old mount?

How to win the job

  • On the call, ask for the TV size and weight, the wall type, the room layout and whether the customer wants cables hidden.
  • Find the studs and check the wall type before you bring the mount to the wall, and show the customer the marks.
  • Show the customer the height and the viewing position with a level and tape before you drill.
  • Quote the mount, the fasteners, the cable cover, any in-wall box and the outlet work as separate lines.
  • Hang the TV, check the level and the tilt, and test the locking hardware before you leave.
  • Leave a written note with the mount rating, the fastener sizes and the patching plan for a future move.

What to put on your profile

  • Post photos of mounted TVs with clean cable runs and level frames
  • List the mount types and weight ratings you install
  • State the wall types you mount on, such as drywall, plaster, brick and tile
  • Show a sample height and layout sketch with the details blurred

Follow-up that helps the customer

  • Offer a soundbar or media box mount for the same wall
  • Suggest a cable management upgrade if the cables run exposed
  • Recommend a wall check after a move, since old holes may need patching

Licenses and permits

TV mounting is not commonly a licensed trade. In-wall power, outlets and new cable routes through structure can need a licensed electrician or a permit. Confirm your scope with your state or local licensing agency and your local building office before taking in-wall work.

Questions

Do I need a license to mount TVs?

Mounting is not commonly licensed, but in-wall power work is different. Check with your state or local licensing agency before you take that work, and refer it to a licensed electrician where required.

What do I do if the customer wants a TV on a wall that cannot hold it?

Explain the weight risk in writing, recommend a different wall or a reinforcement, and do not hang the TV on a wall you judge unsafe.

Should I warranty the mount?

Warrant your labor in writing, and say what the manufacturer's mount warranty covers separately.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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