Process server: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering process server

Customers need papers delivered correctly and on time, with paperwork that holds up. Showing careful records and clear methods earns repeat work from law offices.

What customers ask

  • How fast can you serve?
  • How many attempts do you make?
  • What if the person is hard to find?
  • Can you serve a business?
  • Do I get proof of service?

How to win the job

  • Ask for the court, deadline and best addresses before quoting
  • Explain how many attempts and at what times you try
  • Offer a locate search when the address is uncertain
  • Provide a status update after each attempt
  • Return proof of service promptly in the format the court uses
  • Say plainly that you follow the court's rules on who may be served and how

What to put on your profile

  • Counties and courts you cover
  • Registration or approval you hold
  • Rush and after hours availability
  • Types of papers you serve

Follow-up that helps the customer

  • Send a scan of the completed proof of service
  • Offer to serve follow up papers in the case
  • Keep a record of attempts for later hearings

Licenses and permits

Check whether your county or state requires you to be registered or approved. Follow court rules on who may serve and the allowed methods.

Questions

Can I serve papers on a Sunday?

Rules vary by place. Check state and local rules.

What must the proof of service include?

Who was served, how, when and where, along with your signature and any statement the court requires.

Pro reviewers

Pros who offer process server remotely can improve this guide, like Wikipedia. We check every edit before it goes live. Every approved edit is credited in the edit history and on the pro's profile.

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