What is the unpaid balance limit?
For pros
Leads pause if too much goes unpaid. The Billing tab shows the limit in the How you are charged box.
To unpause, fix the cause: change your card with Change card so the charge goes through.
You can also pause leads yourself any time under Settings, then Pause leads.
Related questions
- How am I charged for leads?
- What does "Free during the pilot" mean on Billing?
- How do I add or change my card?
- What happens if my card charge fails?
- How do I ask for a refund on a lead?
- How do I appeal a refund decision?
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