Waxing: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering waxing

Clients book waxing for smooth skin that lasts for weeks. Your skin check, your wax choice and your aftercare sheet are what make a comfortable visit and a repeat booking.

What customers ask

  • Will the wax hurt, and how can I make it more comfortable?
  • How long should my hair be before the appointment?
  • Can I wax if I use retinoids or have recent sunburn?
  • What should I avoid after waxing?
  • How long will the results last?

How to win the job

  • On the first call, ask about the area to be waxed, the client's hair length, any medications and any past reactions.
  • Explain the hair length the client should wait for, and show how to prepare the skin in the days before.
  • Check the skin before waxing, and say clearly if the area should wait because of a rash, sunburn or open skin.
  • Give a written aftercare sheet covering sun exposure, friction, exfoliation and products to avoid.
  • Use a clean applicator for each client and say so, so the client knows your hygiene steps.
  • Book the next visit at the right time for the client's hair growth.

What to put on your profile

  • Photos of your waxing work and the areas you offer, shown with consent
  • A list of your services, such as face, underarm, leg, bikini and full body waxing
  • The wax types you use and which skin types each one suits
  • Your hygiene steps for applicators, strips and treatment surfaces
  • Your esthetics license details as they apply in the state where you work

Follow-up that helps the customer

  • Offer a reminder timed to the client's hair growth
  • Suggest an aftercare product that calms the skin after waxing
  • Offer a short guide on exfoliation and hair length for the next visit

Licenses and permits

Check your state's esthetics or cosmetology licensing board for the license that covers waxing where you work, since most states require one for paid waxing. Keep your license details current and list them on your profile.

Questions

Do I need an esthetician license to wax for pay?

Most states require an esthetician or cosmetology license for paid waxing. Check your state board before you take paid bookings.

How do I handle a client who gets a burn or a bad reaction?

Stop the service, cool the area as your training taught you, and advise the client to see a doctor if the burn is severe or spreading. Record the wax type and the area treated.

Should I refuse to wax certain areas?

Yes. Refuse to wax broken skin, active rashes, moles, sunburn or any area where the client has a condition that makes waxing unsafe. Explain why and suggest they see a doctor if needed.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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