Instrument repair: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering instrument repair

You repair musical instruments for players who need pads, strings, setups and working keys or valves. This page covers how to win those customers and what to have in order before you take them.

What customers ask

  • Can you fix a leak on my woodwind?
  • Will you tell me what is wrong before you start?
  • Do you ship repairs, and how do you protect the instrument?
  • Do you work on my instrument brand and type?
  • How long will the repair take?
  • Do you guarantee the work?

How to win the job

  • On the first call, ask the instrument type, brand, age and the exact problem, then name what you will check first
  • Put in the quote each repair as its own line so the customer sees what they pay for
  • Send a short photo or note of the problems found before any extra work starts
  • Explain how you test the instrument after the repair and what the customer should expect
  • Offer a clear return or shipping plan with packing steps so the customer trusts the mail option

What to put on your profile

  • Post a photo of your bench or workspace with the tools visible
  • List the instrument types and brands you repair
  • Add your training, years of repair work and any shop or school experience
  • Note whether you repair in a shop, at home or by mail
  • Post a before-and-after photo only with the customer's permission

Follow-up that helps the customer

  • Send a care note on cleaning, storage and humidity for the instrument
  • Suggest a setup check at a set interval that fits how often the instrument is played
  • Offer a re-check after the first few weeks of use so the customer knows the repair holds

Licenses and permits

No license is usually required to repair musical instruments. Have proof of your training and repair work ready, such as certificates, references or a repair history, and check your state or local rules for business registration. Carry business insurance if you can, and show current proof of it when a customer asks.

Questions

Do I need a certificate to repair instruments?

No certificate is usually required. Show your training, repair history and references so customers can judge your work.

Do I need to repair by mail?

No. List only the repair methods you offer so customers know what to expect.

How do I get my first customers on infinibell?

Fill out your profile with the instrument types you repair. Pros join free and pay only for the leads they accept. You can decline any request, and your profile is reviewed before it goes live.

Pro reviewers

Pros who offer instrument repair remotely can improve this guide, like Wikipedia. We check every edit before it goes live. Every approved edit is credited in the edit history and on the pro's profile.

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About this guide

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