Horse boarding: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering horse boarding

Horse owners look for boarding that is safe, clean and well run. Your fencing checks, your turnout plan and your written care terms are what win boarders and keep them.

What customers ask

  • How often do the horses go out?
  • What is the feed plan, and can you handle special diets?
  • Who calls the vet if my horse is sick?
  • Is the fencing safe?
  • Can I ride at your facility?

How to win the job

  • On the first call, ask for the horse's age, health needs, feed, shoeing schedule and temperament.
  • Show the owner the stall, the pasture, the water and the fencing on a tour.
  • Put the feed plan, the turnout plan, the farrier and vet arrangements and the notice period in writing.
  • Explain your emergency steps in plain words, and confirm who the owner wants you to call.
  • Put the housing type, the riding access, the grooming and the extras in the quote.
  • Give the owner a short daily or weekly update on the horse's routine and any change you see.

What to put on your profile

  • Photos of your stalls, pastures and fencing, shown with consent
  • A list of your boarding options, such as full care, partial care and pasture board
  • Your fencing checks and your water and shelter plan
  • Your insurance status and any facility license or permit that applies
  • Your business registration and your hours for riding and visits

Follow-up that helps the customer

  • Offer a trailer loading and unloading session for a new boarder
  • Suggest a seasonal blanketing and feeding plan
  • Offer a farrier or dental scheduling service through your stable

Licenses and permits

Some cities, counties and states regulate horse boarding or require a business license or a facility permit. Keep your license or permit current, and show it on your profile with your insurance status.

Questions

Do I need a license to board horses?

Some cities, counties and states regulate horse boarding or require a permit. Check with your local and state agencies before you take boarders, and keep your license current.

What do I do if a horse is injured in my care?

Call the owner right away, call the veterinarian the owner listed, and follow your emergency plan. Keep a written record of what happened, the steps taken and who you called.

Should I let boarders bring their own feed?

Only if your facility is set up for it and the feed is labeled and stored safely. Write the feed rules into the boarding terms.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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