Service dog training: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering service dog training

Clients come to service dog trainers for structured, tested training that meets the handler's needs. Your evaluation process, your task testing and your written progress reports are what win serious clients and referrals.

What customers ask

  • Can you train my dog for a specific task?
  • How do you test the dog's progress?
  • Will you train me as the handler?
  • How long will the program take?
  • What if my dog is not suited to the work?

How to win the job

  • On the first call, ask about the tasks needed, the handler's needs, the dog's age and temperament, and the timeline.
  • Explain your evaluation process and the criteria you use, in plain words.
  • Show how you test each task, and how you measure progress in public places.
  • Describe the handler training you include, and how it is taught.
  • Put the tasks, the number of sessions, the public access work and the testing in the quote.
  • Give the client a written progress report and say how often you will share updates.

What to put on your profile

  • A description of your evaluation and testing process, shown with consent
  • A list of the tasks you train and the public settings you work in
  • Your training credentials and your experience with task training
  • Your handler training process and how you work with veterinarians
  • Your business registration and any local permit that applies to your business

Follow-up that helps the customer

  • Offer a refresher session for handlers after the program ends
  • Suggest a public access check for a dog that has been working at home
  • Offer a progress review with the handler's veterinarian when needed

Licenses and permits

A license is often not required for service dog training, but rules differ by state and city. Keep your business registration, any local business license your city requires, and your training credentials, and list them on your profile.

Questions

Do I need a license to train service dogs for pay?

A license is often not required for service dog training, but rules differ by state and city. Check your local city or county rules for business licensing and keep your credentials current.

How do I handle a dog that fails a public test?

Explain the result, the reason for it and the training that is needed. Adjust the plan, and say honestly if the dog is not suited to the work.

Should I promise a finished service dog?

No. Explain the timeline and the testing steps, and say that the dog must pass the evaluation and testing before it is ready.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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