Foundation repair: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering foundation repair

You fix foundations by finding the cause of movement and choosing the repair that holds, whether piers, wall anchors, crack injection or drainage correction. Customers rely on you for a clear diagnosis, a repair plan they can follow and the documentation to back it up.

What customers ask

What caused the foundation to move, and how did you confirm it?
Will an engineer review and stamp the repair plan?
Will the repair stop the movement or only slow it down?
How deep will the piers go, and what soil will they bear on?
Who fixes the drywall, the trim and the floors after the work?
What is the warranty, and does it transfer if the home is sold?

How to win the job

On the first call, ask for the symptoms, when they started, the foundation type and any past repairs, then say that the cause must be confirmed before a method is chosen
Inspect the foundation inside and outside, measure the cracks and the wall movement, and check the grading and the gutters before you quote
Put the cause, the measurements and the photos in the proposal, so the customer sees the evidence behind the recommendation
Show the repair method, the pier or anchor count and the depth, with the reason for each choice
Include the drainage and grading correction in the quote as its own line, since water is often the cause of the movement
Say which interior finishes are included in restoration and which the customer must have done

What to put on your profile

Post before and after photos of wall and foundation repairs, with the repair method labeled
List the repair methods you use, such as push piers, helical piers, wall anchors, carbon straps and crack injection
Show drainage and grading work done alongside the foundation repairs
State whether you work with an engineer for stamped plans and the permit requirements in your service area

Follow-up that helps the customer

Offer a yearly inspection of the piers, the anchors and the wall movement, with the measurements logged
Suggest a drainage and gutter check after the first wet season following the repair
Mention a grading check where the soil has settled around the home, since that can bring water back to the foundation

Licenses and permits

Foundation repair contractors commonly need a general contractor license or registration, and pier and anchor work often requires a permit and an engineer's design. Check with your state and local licensing agencies and your local building department for the rules that apply before you take the job.

Questions

What do I do if the wall keeps moving after the anchors go in?

Stop and re-measure the wall. Report the result to the customer and the engineer in writing, then review the design and the anchor load before any further work is done.

How do I explain the cause to a customer who only wants a quick fix?

Show the measurements, the photos and the water path, and explain what happens if only the crack is sealed. Put the cause in the proposal so the choice is documented.

How do requests reach me on infinibell?

Customers describe the job and pick the pros they want by name, and only the pros they picked see the request. Joining is free. You pay only for the leads you accept, and you can decline a request for free. Every pro is reviewed before going live.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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Oct 29, 2026: Drafted by infinibell to our content guidelines.

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