Home accessibility modifications: a guide for pros

What customers ask, how to win the job, and what to put on your profile.

Offering home accessibility modifications

You adapt homes for aging in place and for disability, planning doorway widening, step-free showers, reachable counters and hardware with the user at the center of each decision. Customers judge you on a home that is easier to use the day the work is done.

What customers ask

  • Can you make the bathroom step-free?
  • Will my wheelchair fit through the doorway?
  • Do you handle the plumbing and electrical?
  • How do you plan the changes around my daily routine?
  • Can the work be done in stages?

How to win the job

  • On the first call, ask who will use the home, what they find hard, and what they expect to need in the next few years, then plan the walk-through.
  • Walk each room with the user, check the reach ranges and the doorway clearances, and write down what they can and cannot reach.
  • Confirm which changes need structural work, plumbing or electrical, and bring in the licensed trades early.
  • Sequence the work so the home stays usable, and tell the customer the order before the first day.
  • Test each change with the user on the day, including the grip, the reach and the drainage in the shower.
  • In the quote, list each change, the trade that does it, the permits and the finish work.

What to put on your profile

  • Photos of finished step-free showers, widened doorways and reachable kitchens
  • The types of changes you make, such as doorway widening, shower conversions and counter lowering
  • Whether you work with occupational therapists or the user's own care team, and which licensed trades you partner with

Follow-up that helps the customer

  • Offer a follow-up visit to check how the changes are working after the first month
  • Suggest a review of the home every year as needs change
  • Remind the customer that a small change to hardware or lighting often makes a big difference

Licenses and permits

Home accessibility modifications can need a contractor registration for paid work in some areas, and structural, plumbing and electrical changes often need licensed trades and permits. Check state and local rules with your licensing agency and building department before taking this work.

Questions

Do I need a license to do accessibility modifications?

Requirements vary. Many areas require a contractor registration for paid work, and structural, plumbing and electrical work often need licensed trades. Check with your state or local licensing agency before you take the job.

How do I get leads on infinibell?

Pros join free and pay only for the leads they accept. You can decline any lead for free. We review profiles before they go live, and the Insured badge shows once we have checked your current insurance.

About this guide

This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.

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