Appliance installation: a guide for pros
What customers ask, how to win the job, and what to put on your profile.
Offering appliance installation
You install and connect new household appliances, from delivery and leveling through power, water, drain and gas hookups. Good installs leave the customer with a unit that is level, leak free and explained clearly.
What customers ask
- Can you connect my new appliance to the water, drain and gas we already have?
- Will you take away the old unit and the packaging?
- Will the new appliance fit the cabinet opening I measured?
- How do I know the connections are safe and leak free?
- Do I need a permit or a licensed trade for this hookup?
How to win the job
- On the first call, ask for the make and model, a copy of the install guide and photos of the space and connection points.
- Check the install guide and the clearance figures before the visit, so you arrive with the right kit.
- Bring supply lines, drain kits, anti-tip brackets and a level, so you do not need a second trip.
- Run a leak check and a test cycle, then show the customer the dry connections before you leave.
- In the quote, list each connection, the parts it needs and who handles any licensed work.
- Explain the controls and the first-month care, such as the leveling feet and the filter location.
What to put on your profile
- Photos of finished installs that show level units, clean connections and neat hose routing
- The appliance brands you install most, listed by name
- Whether you handle removal and hauling, and the areas you cover
- The licensed trades you work with for gas or electrical hookups, if you refer those out
Follow-up that helps the customer
- Offer a check of the connections and the level after the first month, when hoses and feet settle
- Recommend checking supply lines and drain hoses once a year on connected units
- Remind the customer where the install guide and warranty card are kept
Licenses and permits
Installs that connect gas, electrical or drain lines often need a licensed trade and a permit where required. Standalone installs may need no trade license, so check state and local rules with your licensing agency before you take the work.
Questions
Do I need a license to connect a gas line?
Gas connections commonly require a licensed trade and a permit where required. Check your state and local rules. If you are not licensed for gas, refer that part of the job to a licensed trade.
How do I get leads on infinibell?
Pros join free and pay only for the leads they accept. You can decline any lead for free. We review profiles before they go live, and the Insured badge shows once we have checked your current insurance.
About this guide
This national guide is written and checked by infinibell. Rules and conditions differ by place, so local pros are credited on guides for the cities they serve, not on national ones.
Edit history
- Oct 29, 2026: Drafted by infinibell to our content guidelines.
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About this guide
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