How do reviews and ratings work?
For customers
Reviews come from customers who connected with the pro. A star rating shows on a profile once the pro has 10 verified jobs.
Comments are checked before they show. Ratings from Google are labeled Review from Google, and ratings from other sites are shown with the site name and the date we checked them. They never mix into the infinibell rating.
Highly rated is a badge for 4.8 or better from 25 or more reviews.